Thank you for shopping with Explore Gearstore. We are committed to providing reliable and efficient shipping services to customers worldwide.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders are processed on business days only and may require additional verification before shipment.

Once your order has been shipped, you may receive a confirmation email with shipping details if applicable.

Worldwide Shipping

Explore Gearstore proudly ships to customers worldwide. Shipping availability may vary depending on your location and local delivery services.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) as our available payment method. Customers are requested to ensure accurate shipping details and availability at the delivery address to avoid delays or failed deliveries.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on the destination and order details. Any additional customs duties, taxes, or import fees required by your country are the responsibility of the customer.

Order Tracking

Tracking availability depends on the shipping provider and destination. If tracking is available for your order, the information will be shared after shipment confirmation.

Delayed or Lost Shipments

While we strive to ensure timely deliveries, delays may occasionally occur due to customs processing, carrier issues, weather conditions, or other unforeseen circumstances.

If your package appears delayed or lost, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Explore Gearstore is not responsible for delivery issues caused by incomplete or incorrect addresses submitted by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can assist with a resolution.

Contact Us

For shipping-related questions or support, please contact us at:

Email: [email protected]